MicroTransit - and demand response in general - can be successful. Too many experiments lack focus on productivity and consequently are too expensive to maintain. Yaffe Mobility Consulting has the operational perspective in both demand response and fixed route to balance stakeholder service needs with financial sustainability.
Managed HealthCare Organizations have limited experience in overseeing transportation providers. Yaffe Mobility Consulting has the oversight experience necessary to apply best practices.
Steve Yaffe has structured, overseen and developed functional specifications for Demand Response and fixed route services, including operations, maintenance and software functionality requirements.
Steve Yaffe has developed grant applications, evaluated grant applications, and advised on the grant review process.
Partnerships are key to success. Through partnerships, mobility can be offered to all who want a ride. Steve Yaffe has experience creating and fostering both public-private transit operations partnerships and cross-disciplinary partnerships to develop and coordinate services. He has always engaged with disability advocates, those working with older adults, and other stakeholder perspectives to develop mutually acceptable solutions.
Mobility success measures include the number of riders served, number of rides provided per vehicle service hour, on-time performance, service hours per vehicle, subsidy per ride provided, and accolades.
Steve Yaffe offers decades of service planning, oversight, asking critical questions, proposing and overseeing research projects and promoting awareness of innovative service techniques.
Steve Yaffe was the first to apply fixed route techniques to demand response for developing vehicle and driver assignments. He also was the first to split costs among funding agencies according to their clients’ ride times (see the publications tab of this website).
Steve Yaffe co-chaired the 2019 & 2022 Transportation Research Board International Conference on Demand Responsive Transportation and is a team player in developing research project candidates for funding, including that leading to TCRP Report 203, Dialysis Transportation.
The Center for Urban Transportation Research at the University of South Florida awarded Steve Yaffe a professional certificate in Comprehensive ADA Paratransit Management.